More Anchorage businesses are moving their phones off the old box in the back closet and into the cloud. Not because it’s trendy — because it costs less, takes less work, and fits the way people work today. Here’s what a hosted phone system actually changes for a business, in plain terms.
1. Costs you can predict
A traditional phone system means buying equipment up front, paying for maintenance contracts, and paying again whenever something needs changing. With a hosted phone system there’s nothing to buy except the phones themselves. You pay a monthly hosting price per user, and your quote spells out exactly what’s included.
The difference can be large, for multi-location businesses and small offices alike. The easiest way to find out what you would save is to send us a recent bill and let us compare.
2. Nothing to maintain
The phone system lives in a secure data center, not in your office. There’s no equipment closet to cool, no hardware to replace, and no upgrade projects. At IBeXc we write the phone system software ourselves, so improvements arrive automatically — you don’t schedule them, and you don’t pay extra for them to happen.
3. Reliable by design
Your phone system is hosted in a secure Anchorage data center on Tier 1 Internet — the backbone networks the Internet itself runs on — instead of depending on one box in one room. If your office loses power or its Internet connection, the phone system itself keeps running: calls can ring through to your cell phone or the Bria Enterprise app until you’re back up.
4. Grows (and shrinks) with you
Hiring for the summer? Opening a second location? Adding a user is a change we make on the system — no new equipment, no rewiring. When the busy season ends, you scale back just as easily. That flexibility matters in Alaska, where plenty of businesses double their staff for part of the year.
5. Work from anywhere
A hosted phone system doesn’t care where the phone is. Your business number and extension can ring on a desk phone, a cordless phone that roams the building, your laptop or your cell phone. Offices in Anchorage, Eagle River or the Lower 48 can all share one system, with extensions that dial each other directly.
6. Features that used to cost extra
Phone menus (“press 1 for sales”), call queues that hold callers until someone is free, voicemail that arrives in your email, music on hold, conference calling — features that once meant an expensive phone system are part of what a hosted system can do. See the full feature list; your quote will show exactly what’s included.
7. Local people when you need help
With IBeXc, the people who host your phone system are the people who answer when you call — right here in Anchorage. We’re an Alaskan-owned family company, part of Finite Technologies since 1990.
Already have a phone system you like?
You don’t have to throw it out. We can connect your existing system to our hosted cloud system — even older systems — and let you move over at your own pace.
Where to start
Tell us how your office works: how many people, how you handle calls today, and what you’re using now. We’ll recommend the right setup and show you what it would cost. Get a quote for your office →
