Guides for Alaska businesses
Plain-English guides to hosted phone systems — what they do, what they cost, and how they can help your business.
What “hosted in Anchorage” means for your business
Where your phone system lives changes how it sounds, how fast problems get fixed and who you talk…
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After hours: voicemail, a live answering service, or your cell phone?
Three ways to handle calls after closing, compared on cost, caller experience and owner burnout, plus how your…
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Your office extension on your cell phone
With the Bria Enterprise app, your office extension rings on your cell phone and desk phone together, and…
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Phone menus your callers won’t hate
A good phone menu gets callers to the right person in seconds. Here’s how to keep yours short,…
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Hiring remote staff: giving them a real business extension
Remote staff shouldn’t run your customer calls from their personal cell phones. A business extension in the Bria…
Read the guide →Call queues aren’t just for call centers
A call queue holds callers in line until someone is free. Here’s how a small office uses one…
Read the guide →Why local support matters when your phones are your business
When the phones stop ringing, who picks up on your end? Here’s why local support, clear communication and…
Read the guide →Why you shouldn’t run your business on your personal cell phone
Your personal number on every card, no hand-off when staff leave, lost calls and a workday that never…
Read the guide →Never miss a call: when you’re busy, out or closed
Simple routing rules make sure every caller reaches someone, whether you're on another call, out on a job…
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Phone systems for contractors and field crews
When crews call customers from personal cell phones, the customer relationship walks out the door with them. Here’s…
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How a hosted phone system keeps your costs predictable
Phone bills that change every month make budgeting hard. Here’s where those costs come from and how one…
Read the guide →From the office to the lake house to Germany: how a small Alaska contractor works from anywhere
A small contractor moved three desk phones and three Bria apps to IBeXc, then Finite modernized his IT.…
Read the guide →How one Alaska business cut its phone costs 46% and put four offices on one system
From $1,497 a month across four phone bills to $805 for one hosted system: about $8,300 a year…
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Why Anchorage businesses are moving to hosted phone systems
What a hosted phone system actually changes for an Alaska business: predictable costs, nothing to maintain, local support…
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How Hosted VoIP Can Improve Customer Service and Satisfaction
In today’s fast-paced business environment, delivering excellent customer service is crucial to a company’s success. One way to…
Read the guide →The Mobility of Hosted VoIP: How It Can Keep Your Team Connected Anywhere
In today’s fast-paced world, businesses need to keep up with their ever-changing environment and adapt to new technologies.…
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